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About Premier Roofing & Building

We recently celebrated 20 years of trading in Helensburgh and have successfully traded our way through three recessions. We recognise that our customers are always seeking good value for money and prefer to work with companies that are reliable and do a good job.

Budgets are being squeezed tighter than ever in the present financial circumstances and we are able to provide innovative solutions to your property maintenance problems that ensure you stay within budget.

Over 90% of our residential work comes from repeat business and/or recommendations from satisfied customers. If you have never used our service before, we urge you to contact us and see for yourself why our customers come back to us year after year.

FREE ESTIMATES - After responding to your initial telephone or email enquiry, we will arrange a specific time to view your property and discuss your options. This ensures you are not left hanging around all day. All our estimates are provided free of charge.

DIGITAL PHOTOGRAPHS - We will take digital photographs of damaged/worn areas, especially if you cannot access those areas yourself to see the extent of the problem.

WRITTEN CONFIRMATIONS - We will then confirm what was discussed at the site visit by email, along with a written estimate setting out our costed recommendations.

RECOMMENDATIONS & RECENT JOBS - Before giving the go-ahead, new customers often prefer to see examples of recently completed jobs that are similar to the work you require to have done. In addition, references may also be requested. We are happy to provide these on request.

FULLY INSURED - We are fully insured with both Public and Employer's liability.

INSURANCE ESTIMATES - Storm damage, Insurance Claims can often be an irritating process to go through as the Claims departments and loss adjusters have to satisfy their own criteria when dealing with your claims. We have worked with the majority of Insurance companies on our customer's behalf and we are thoroughly familiar with the processes involved. Our experience and familiarity with those procedures mean that we can assist our customers through this process quickly and successfully.

BILLING - Our customers appreciate the fact that we rarely bill them for more than the original estimated price. If a job is difficult to price accurately, we will normally establish a price range. We rarely take deposits unless special order items are involved. Payment is normally required on day of completion.

GUARANTEES - Most of our work comes with a minimum 12 month guarantee.



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